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Dialer DigitalCompliance-first dialing for debt collection

Predictive dialer for US collection agencies — voice AI in development (Q4 2026). Hard compliance gates that block before dialing, BYOC trunking, and honest per-seat pricing.

Academy — learn the platform
Developers — APIs & integrations
API Reference
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Compliance is a gate, not a report

TCPA consent, Reg F 7-in-7 per debt, quiet hours in the consumer's timezone, and DNC checks run as hard gates BEFORE a call is originated. Blocked attempts never leave the platform — and every decision keeps an audit-grade evidence snapshot.

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Bring Your Own Carrier (BYOC)

Connect your own SIP trunks. We never resell minutes — you keep your carrier rates and relationships, and pay only a flat SaaS price per agent seat ($25–199/seat, from 3 seats — no 50-seat enterprise minimums).

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Voice AI, when you want it

In development — Q4 2026. An optional STT + LLM + TTS cascade will handle right-party verification, payment reminders, and overflow traffic. Every AI call will be flagged on the CDR and will run through the same fail-closed compliance gates as human calls.

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Built on an open telecom stack

Kamailio at the edge, FreeSWITCH for media features, RTPEngine for high-efficiency relay. Self-hosted infrastructure — no per-minute CPaaS markup hidden in your bill.

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Tenant isolation that scales with you

Start on the shared pool, move hot modules to priority capacity, or pin dedicated FreeSWITCH nodes to your tenant when contracts demand it.

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Push, not poll

One WebSocket per tenant streams agent presence, call lifecycle, pacing ticks, and promises in real time — consumer numbers always masked to last-4 on the floor stream. The dashboard runs on it; your integrations can too.

Where to start ​

You are…Start here
An agency owner or manager setting up the platform (Spanish)Academia → Módulo 1 · Primer arranque
An agent or supervisor running the floor (Spanish)Academia → Módulo 5 · Opera el día
A compliance officer reviewing how gates work (Spanish)Academia → Módulo 4 · Compliance que te defiende
A developer integrating with the REST APIAPI Reference → Authentication
A developer building realtime wallboards or consuming CDRsDevelopers → WebSocket events
A developer looking up an endpoint's exact schemaAPI Reference → Endpoints

Nothing in these docs is legal advice — always confirm compliance posture with your own counsel.

Copyright © 2026 Dialer Digital